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Example ofTeam principle #16: Team Principle of Effort

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Bibb Latané and the Team Principle of Effort

Students are asked to clap and shout as loudly as they can – alone and in groups. The bigger the group, the quieter each individual becomes, even when they merely believe others are shouting along. The 1979 experiments are direct evidence for the Team Principle of Effort: where individual contributions disappear into the group, effort declines.

Many dots push a bar; some fade into the crowd and stop pushing. When each dot gets its own glowing trail, they all push, and the bar speeds up.
Team principle #16

Team Principle of Effort: Where individual contributions disappear into the group, effort declines.

4 min read4 sectionsSituationConnection to the principle
Contents

A man sits in a room wearing a blindfold and headphones. The headphones play white noise. He is supposed to shout as loudly as he can, and he has been told that others are shouting along with him. In fact, he is shouting alone. And he shouts more quietly than he does when he knows it all depends on him. Bibb Latané, Kipling Williams and Stephen Harkins published this experimental design in 1979. They gave the phenomenon its name: “social loafing.” It lies at the heart of the Team Principle of Effort: where individual contributions disappear into the group, effort declines.

A single gold dot sends out wide arcs of sound; in pairs they get smaller, in groups of six tiny – as in Bibb Latané’s shouting experiments.
A single gold dot sends out wide arcs of sound; in pairs they get smaller, in groups of six tiny – as in Bibb Latané’s shouting experiments.

A Rope and an Open Question

Situation
The backstory begins with a French agricultural engineer. Max Ringelmann had men pull on a rope and published his results in 1913. Two men pulling together did not pull twice as hard as one. The more men on the rope, the less each one added. Why remained an open question. Were the men getting in each other’s way, failing to pull at the same moment? Or was each of them simply trying less hard? In 1974 Alan Ingham and colleagues repeated the experiment with a twist: the subject pulled blindfolded and merely believed that others were pulling with him. Performance dropped all the same.
Connection to the team principle
The question matters for every team. When a group achieves less than the sum of its members, there can be two causes: poor coordination or reduced effort. Organization fixes the first. The second is a matter of motivation – and that is what this principle is about.

Clapping and Shouting

Situation
Bibb Latané, Kipling Williams and Stephen Harkins chose the simplest task imaginable. Male students were asked to clap and shout as loudly as they could: alone, in pairs and in groups of four and six. The researchers measured the volume. The result: volume per person fell as group size rose. According to secondary sources, in pairs each person produced only about seven-tenths of their solo output, and in groups of six about four-tenths. These figures have not been checked against the original and should be read only as orders of magnitude.
Connection to the team principle
The title of the study plays on a proverb: many hands make light work. The punchline is bitter. Many hands make work lighter partly because each hand does less. But it is not yet clear how much of this is simply lost coordination – sound does not just add up, and not everyone shouts at exactly the same moment.

The Group That Wasn’t There

Situation
Hence the second experiment. Participants wore blindfolds and headphones playing noise. They believed they were shouting together with others, but in fact they were shouting alone. So there could be no coordination losses. Performance dropped nonetheless: to about eight-tenths of individual output with one imagined partner, and to about three-quarters with five imagined partners. These numbers, too, come from secondary sources.
Connection to the team principle
This is the real finding. Same person, same task, same room – the mere belief that your own contribution will be lost in the group lowers effort. The authors interpreted it this way: when your own contribution cannot be identified, you try less hard. No ill will is required. Probably none of the students would have said he was holding back.

The Antidote and the Limits

Situation
Two years later, in 1981, Kipling Williams, Stephen Harkins and Bibb Latané showed the flip side: when each individual’s performance is made measurable, the effect disappears. In 1993 Steven J. Karau and Kipling D. Williams pooled a large number of studies – the secondary literature puts the figure at 78. Their conclusion: the effect size is moderate and stable across many kinds of tasks. It is smaller among women, in collectivist cultures, among people who know each other and on tasks that matter to those involved. In a further meta-analysis in 2007, Bernhard Weber and Guido Hertel even found the opposite for one particular group: under certain conditions, weaker members try harder in a team than on their own.
Connection to the team principle
The principle is not a law of nature. It describes a tendency that appears under certain conditions – and that can be eliminated. Bear in mind, too, what was tested in the lab: a meaningless task among strangers. In a real team, with a task that means something to people, the effect is weaker. The levers remain the same: Is the contribution identifiable? Is it needed? Does the task matter to the people doing it?
Key takeaways

Key Lessons

  1. Expect the effect, even with good people. It arises without intent and usually goes unnoticed.
  2. Make individual contributions identifiable: clear responsibilities, visible results, names attached to tasks.
  3. When team performance is weak, distinguish between two causes: coordination or effort. They call for different responses.
  4. Make sure the task means something to people and that no one considers themselves dispensable.
  5. Keep groups small. The more voices in the chorus, the easier it is for your own to get lost.
Summary

Max Ringelmann had seen in his rope-pulling trials that groups achieve less than the sum of their members. In 1979 Bibb Latané, Kipling Williams and Stephen Harkins showed that part of this is purely a matter of motivation: people who believe they are shouting in a group shout more quietly. Later work shows that the effect disappears as soon as individual contributions become measurable. That is the Team Principle of Effort in its most concise form: where individual contributions disappear into the group, effort declines.

Back to the principle

Read what’s behind the Team Principle of Effort – with an explanation, an animation and an invitation to take the Team Check with your team.

Source: John C. Maxwell, The 17 Indisputable Laws of Teamwork · More on the origin

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